Description

On December 9, 2024 I was searching the web for a Duke Cooper Flagg Jersey for my son. Rigabit.com came up on the first page of the search and had the jersey in the size I needed. I placed the order and immediately received an email that my order was received and a few hours later received another email saying the order was being shipped with a tracking number that when clicked led me to the USPS website. So I didn't think anything phony was going on until two weeks go by and I still haven't received my order. Christmas is approaching so I check on the tracking again and the last entry is still on Dec. 14th. it states "Departed Shipping Partner Facility, USPS Awaiting Item JAMAICA, NY 11434 December 14, 2024, 4:33 pm Shipping Partner: HJ_JFK" SO I called USPS and the post office explained that the shipping label is created by the vendor and that doesn't mean that USPS has received the package yet. Once they do, then the tracking info gets updated." So Rigabit created a fake label with a USPS tracking # but didn't send out any package. So then I decided to email support@rigabitcom and [email protected]. The support email was undeliverable but the other email sent me an automated message that states the following, "Rigabit Store acknowledged your order ########### for a Duke Blue Devils #2 Cooper Flagg Royal College Basketball Stitched Jersey with size XL, but did not send you the jersey due to it not being available in that size. They have, however, sent a tracking number for the shipment." Huh!! The message is contradictory, they didn't send the jersey because they didn't have the right size but sent me a tracking #. RIGABIT IS A SCAM! BEWARE!