Description

I ordered items from this online retailer twice and both times, I never received the order. They claim that they have technical issues with FedEx and their system, but they use real FedEx tracking numbers with packages that were in fact delivered, but tracking numbers are actually reused by the company. When I complained to the company, they were responsive and then offered me a 150% discount from the first item never getting delivered, so I ordered the item again, with an additional small item, and the same thing happened. No delivery, FedEx delivery confirmation with a photo of a home that is not mine. I called FedEx and they explained that the same address was used twice, and then I followed up with the neighbors at the address, and they said they received a package, but it was their neighbors package. In any event, I looked up the company online and I learned that they do this to many or most of their customers. The website looks legit, but it is a scam and it keeps happening. They used to go by the name Sarah Ashley, but must have been caught and changed it to Saint Ashley. I expect they have used and will continue to use many proxy names until the scammers are caught.