Description

A man showed up at the door claiming to be the energy company, saying the account wasn’t set up correctly and he needed to see the energy bill. Then he said we were being charged too high a rate and he could adjust that for us. Did not find out until the end of the interaction that he was from a company called Indra Energy not the utility company. Then it was incredibly difficult to contact them and get them to actually cancel the account in the 3 day period.