Description

This company led me to believe they were affiliated with Allegiant Airlines and would help me remedy a name correction on a reservation I had just made. (July 2nd) They could help but at the egregious fee of $175 or otherwise the traveler couldn't travel. They also lied and said if I cancelled the reservation and rebooked with correct name spelling, I would lose almost 75% of my booking cost as well as incur a $150 cancellation fee. I would have lost over $500. (Allegiant does not charge a fee if cancelled within 24 hrs of booking, which I didn't know then) They had me sign an authorization for name correction, charged my card and even sent me an email confirmation of the change. Which only yesterday, (July 23) as I spoke with an Allegiant representative, discovered they didn't collect any money (Allegiant), nor was the change made.