Description

Business advertised on Facebook for a “Bridgerton” watch party box. It was supposed to be for the season 3 premiere on May 16, 2024. Placed my order on February 7, 2024 and the website said it would ship in about 3-4 weeks. When it didn’t ship, the website gave excuses about not having all the items for the boxes yet or that certain items had broken. They said to give them more time. No problem because the premiere was still a few months away. But as time passed, no word from the website and no box. Contacted them again and was assured my order was going out soon. I was promised a ship date and it didn’t ship. Another excuse about a death in the family. Given another ship date. Still nothing and given an excuse about someone having sinus surgery and that the boxes would ship soon. Still nothing. The premiere of the show as approaching, and we were told that the boxes wouldn’t be getting there in time, but would be shipped out in time for the premiere of Season 3 Part 2 in June. Then the website stopped updating customers. They won’t answer emails, texts, or PMs. They turned off all commenting on their Facebook page because so many people were complaining about not receiving their boxes or other items that they had ordered from this business.