Description

On May 28th, my Optimum Internet service was interrupted. In an attempt to pay for restoration of my services i called optimum billing department at 1-877-755-9614 where they took $50 off of my debit card after confirming my Optimum account and stating i owed them $50 dollars to turn my services on. At 9 am on May 28th my internet services were restored after my account was debited $50 from Ta Solutions. Fast forward to June 11th, Optimum was trying to draft another $50 from my account. When i called Customer service to find out what was going on, they told me that my payment of $50 dollars had been returned. After investigation with Optimum's true billing service ans having both companies on 3 way, the company that had taken $50 dollars from my account kept hanging up on us until we got to the part of asking for employee ids. Several people hung up on us. So on June 11th i traced my steps to get all of the information i could possibly provide at this time. The cimpany called me back and said Fuck Me but i then stated No fuck yall because they gave me just enough information to create a file.