Description

Very nice ad from "Kelly Clarkson" talking about all the nasty scams going around made this sound legit. Also had a "click here" button which I did and saw the "best offer" was buy 3 bottles at 59.99 and get 3 free. I chose that. The next screen offered me BOGO on a bottle of Cleanse. I skipped over that as I was not interested. Typed in my credit card info and it said the card was not accepted. So I gave a second credit card and it was accepted. I received an email showing my order and it was for the 6 Keto IQ bottles and 2 bottles of Keto IQ Cleanse, for a total of $299,98. Not $59.99. I replied immediately to the message; no response. Next day I received another email that my order had been shipped. I replied again saying I did not order and did not want the Cleanse (and assumed I somehow misread the $59.99 I thought it cost). Their response was: Hi, Thank you for reaching Keto IQ . We totally understand you want to cancel the order. However, an order that has been placed on our website is considered as a FINAL SALE and we can't cancel the product you purchased. We also don't have a hold over transactions that have been done online since it is fully within the customer's discretion to agree with our Terms and Conditions to proceed with processing the order. If you have any questions or concerns, feel free to reach out to us Thank you, Customer Support Toll-Free Number 866-296-5077 Support Email: [email protected]