Description

This is a Crypto Trading Platform found at https://www.bestbitex.com. They use third-party services to accept payments (“charge” or “recharge”), i.e., wire transfers sent via the platform's customer service chat to personal or business accounts. Once the money is received by the third party in US or other countries (i.e., Vietnam), their customer support team converts it into USDT within the platform. I have made seven transactions in total and sent a sum of $71,533. After multiple transactions, my current balance stands at $23,545.16. On Monday (04/22/2024), when I requested a withdrawal of $15,000, they responded with "Please wait." However, a couple of hours later, my account was frozen, preventing me from buying/trading or making any further withdrawals. Despite reaching out to their online customer service multiple times, I have not received any responses.