Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

They refuse to let you cancel your subscription without calling them. They force you to listen to “why you shouldn’t delete it” then tell you they aren’t open. They’re making me wait until the day I get charged, to cancel my subscription. They gave me the option in app but acted like it was too big of a decision to make without speaking to a rep first. They don’t make it easy to cancel your subscriptions and they run you around in circles until they can take more money from you. They don’t help, they take more money than they give. It’s a scam. They refused to even tell me what card is attached to my file so that I can cancel it. $15 a month for a service that does absolutely NOTHING for me and I haven’t been active in. I can’t imagine how many people have fallen for their “we save you money!” Tricks. They try to offer you money to stay too, but not only do they not give it to you, but they make your whole screen freeze if you even try to talk to customer service chat box about ANYTHING.

Dollars Lost

$17

Targeted Person's Location

IL, USA- 61364

Scammer Information
Scammer location logo

San Francisco, CA- 94133

Mobile logo

(844) 461-2577

Web logo

Super.com

Scam Type

Other

Learn More

Business name

Super.com

Date Reported

March 24, 2024

Scam ID

824263


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?