Description

They called and left me a voicemail and they game me another number to  8668312739. I called the number and the recording stated Thank you for calling Spectrum and I pressed 2 and I informed him that I received a message and I gave him my account number, he knew my address and then he told me that my number is not associated to the home.  He placed me hold and he gave me a plan and he told me that my plan would be $55.00 and none of my services would change and in order to get the deal I would need to pay $440.00 and I said I am not paying that because why would I have to pay that amount with a debit card now since I am a good customer.  He wanted to transfer me to billing department and I informed him not to transfer me and that I would be contacting the BBB.