Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I signed up for this service, not realizing that they charge $4.99 a month or every 2 weeks for the service. I have changed my phone number and cannot access the service, since I thought it was canceled by me. Well, for the last 4 months, they have accessed my account and debited it for $4.99. I have alerted my bank of the issue, and they have taken care of it. I have reached out several times to their support service, but I am not getting any response. They are running a scam, telling me that the phone number I have given them is not the correct one. I have reached back out to them with the 2 phone numbers it could be, and they have not responded. This has been going on since Friday, the 6th. They do not have any contact information on their website except for the support email I provided. I have been scammed and expect to have my account debited again. They just will not respond to me. I should have known better.

Dollars Lost

$4.99

Targeted Person's Location

IN, USA - 47161

Scammer Information
Scammer location logo

New Salisbury, IN - 47161

Mobile logo

(999) 999-9999

Web logo

https://creditgenie.com/

Scam Type

Credit Repair/Debt Relief

Learn More

Business name

Credit Genie

Date Reported

February 11, 2026

Scam ID

1193180


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?