BBB Scam Tracker
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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
I signed up for this service, not realizing that they charge $4.99 a month or every 2 weeks for the service. I have changed my phone number and cannot access the service, since I thought it was canceled by me. Well, for the last 4 months, they have accessed my account and debited it for $4.99. I have alerted my bank of the issue, and they have taken care of it. I have reached out several times to their support service, but I am not getting any response. They are running a scam, telling me that the phone number I have given them is not the correct one. I have reached back out to them with the 2 phone numbers it could be, and they have not responded. This has been going on since Friday, the 6th. They do not have any contact information on their website except for the support email I provided. I have been scammed and expect to have my account debited again. They just will not respond to me. I should have known better.
Dollars Lost
$4.99
Targeted Person's Location
IN, USA - 47161
Scam Type
Credit Repair/Debt Relief
Learn More
Business name
Credit Genie
Date Reported
February 11, 2026
Scam ID
1193180
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