Description

Here is my response to a Carmen Bella Support rep. "Per your request, I have included the images as you have requested, plus a video file. A second email file will follow. Each photo includes yellow circles to hightlight some of the following issues raised: Each pair of shoes are made of subpar hard materials made to look like leather, suede, and velvet, which is not even remotely identical in representation on the official website's one-dimensional photo The insoles are undercut and over cut along the side lining and bed of each shoe Poor structure in the heel cup The D-shaped buckle is drastically different from website one-dimensional photos, which clearly shows an O-round shaped buckle Poor and uneven stitching Markings on straps written in permanent acrylic paint pen Uneven holes in the straps Straps are cut unevenly cut with strips of material loose Specifically, the blue shoes measured at a size 9.5M, and not a size 10 as requested. (I had the shoes measured by a licensed cobbler from Pasquale and Sons Shoe Repair whose been in business for over 40 years.) Given the magnitude of serious issues raised, I request my full refund in the amount of $139.41."