Description

I purchased a pair of gloves off of a television ad from Ruck and Recon, the gloves I received were not the gloves advertised. They promised a high heat resistant and cold weather, cut resistant Kevlar glove. What I received was a nylon/faux leather glove that was none of the things promised. When I contacted customer service they agreed I was sent the wrong glove and would help correct the issue. When I received the email on how to correct the issue I was informed that the gloves I expected from the ad I ordered from were additional money and they would offer me a 30 percent off deal. Additionally when processing my original order I was offered a price but was never informed of the extreme amount of shipping costs until after the order was placed.