Description

I found their memoir book website in a NewsBreak email. I entered text and photos. I waited for draft pages to review and approve to publish. After entering my data, the site would not let me access my info. Web access errors. I had 13 emails from them responding to my questions and concerns. Last emails were to "expect delays". No communication on status or book being published or sent. No phone number or mail address is listed online or in emails. During this 2 months, my credit card was coincidentally fraudulently used by Cinemark in 2 states. One of their emails said my original book plan was cancelled. (I'd upgraded the book features). A refund was not made. The cost of the upgraded product was then charged. I've disputed the second charge of $68 on my VISA.