Description

Scam-company marketed goods as high end luxury goods and priced high. Gave a discount of of 5-25% depending of # of purchase. The items are not even as good as stuff from SHEIN or Temu. Damaged inferior products. Scam company. Preying on Canadians. Marketed as a Canadian company started by two friends based in Vancouver. They have the picture of the ‘two Caucasian friends’ Lena and Grace on the landing page of the website. Looking at the pictures again, they look like AI pictures. But unsuspecting shoppers like me let down our guards because we think we are dealing with a small Canadian company and we want to support buying local. They tell a compelling story of their friendship. I first started suspecting when my orders from ‘Vancouver’ were not delivered after two weeks. They were very prompt in responding to my emails initially when my order were delayed but once I received the good and complained, they stopped responding to me. I have emailed them 3 times with no response. I completed a form on their website, following their return policy to contact them within 5 days of receiving goods, but have not heard back. The goods I have are garbage, I can do nothing with those goods. They have fake reviews online praising their good as good quality. Here is the Vancouver website https://lenagracevancouver.com/ . They may also have ads targeted to different Canadian cities.