Description

Google shopping search produced "sponsored" ad for a nice looking piece of clothing from a boutique style shop called Harper & Lane. The site looked legit and the garments appeared to be high quality. The website also had detailed instructions about hassle free return. I made a purchase for a blazer to give as a gift. The item I received was flimsy, boxy, cheaply made, and looked nothing like the item pictured. It had very suspicious, non-descript tags as well. I contacted the retailer at their email address of [email protected] and was asked to provide photos and other evidence of the sizing and quality issues. I refused and again asked for a full refund. The retailer then offered a 20% refund where I would also get to keep the item. I again refused and asked for a full refund. I have not heard from them since.