Description

I placed an order for some clothes on October 23,2025. The clothes were incredibly cheap so I kept my order small and only ordered 3 shirts and a hoodie. On November 27th, the site the tracking number they sent me (HYD1100640007QN) from site https://www.track718.us/en/detail?nums=HYD1100640007QN said it was delivered. I was home all day and nothing was delivered. I didn't even get mail that day as it was Thanksgiving day. I also checked my security cameras just in case I was wrong. Nothing. I emailed them and they responded "The tracking shows it's been delivered. Please check with neighbors or common areas like your mail room. If it's still missing, contact us, and we'll look into it with the carrier." I did that. Nothing was delivered and I don't have a mailroom. They offered to expedite another order and I will receive it within 7-15 business days. I agreed as I really wanted the clothes. This time, I received a bogus tracking number (C2S890261590CN) it goes to https://www.track678.com/index/tracknumber/index?nos=C2S890261590CN. I know that track678 is a KNOWN scam site. I emailed again and told them 678 is a known scam site and I needed a tracking number with a reliable company or I need a refund. They replied "Please believe that the query links we provide are safe.Track678 website is a world-renowned logistics inquiry website that is authoritative and trustworthy. Please believe that we will be responsible for your package. Your package is out for delivery and should arrive soon. Keep your phone handy for any delivery calls. For the latest updates, track your shipment using the link above. As a gesture of goodwill, we will choose one item from your order as a gift. Once you receive the package, please contact us to register for the refund of that item."