Description

I was called and informed I owed a debt for a product ordered a year ago. The collection department stated that the business had attempted to contact me at my email adress that he read to me in attempt to collect the balance prior to sending the debt to the collection department. This was untrue. The person assured me in many ways that this was legitimate. They stated I would not receive and email until my account is escalated to their legal team due to not making a payment immediately over the phone. Or if I paid the reduced amount minus the late charges over the phone I would a paid in full email after.