Description

went to the website psychedelicsdispensary.net and placed an order. Order included a $30 shipping fee. Payment was made by zelle transfer. After the order was confirmed the seller texted me and said the shipping company was going to email me with confirmation and tracking info, which they did. Then the shipper sent a follow up email saying I needed to pay an additional $110 for an insurance fee before they would deliver my order. I contacted the seller to verify if that was correct and he confirmed that it was. At that time I stated to him that I wanted to cancel my order and move forward a refund. Seller stated it was not his responsibility and that he had completed his obligation and refused to refund. He later stated that his company does not have a refund policy but his website clearly states that there is a 5 day refund policy.