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My 17 year old daughter bought a $4000 DTF Printer that came from Procolored that was defective when it arrived. The printer was then returned to them the next week where they had it for several weeks and then was shipped back. The printer has been messed up off and on since. It has been broke since September which i have tried multiple times to contact them with no success until last night, The printer is still under factory warranty but now that are trying to tell us that it is not under warranty and that all they can do to help her is give her 15% off the parts they claim will fix it. There customer service is terrible and the quality of the printer is even worse. My daughter owns a shirt printer business and this is defiantly put her in a bind. Please help us if you can.
MS, USA- 38829
Online Purchase
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ProColored
December 5, 2025
1121738
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