Description

I followed an ad on the wall street journal to what looked like a sweater website. I now suspect the whole website was made by AI. I ordered a "handmade" striped sweater and matching socks. I recieved a laughable piece of garbage. There aren't even different colored threads. The stripes are air brushed on. I have asked for a return label 5 times, and the keep refusing to send it to me. The last email said: Due to our warehouse logistics and inventory management, the return must be processed at our overseas facility. This ensures that the product can be properly handled and is not resold. Please note that there will be additional shipping costs and customs duties associated with the return. Given the circumstances, we can offer you a refund of up to 15% of the purchase price to compensate for the inconvenience. This way, you can keep the items without having to return them. Please let me know if this option is right for you, and I will process it immediately. Your satisfaction is important to us, and we want to ensure you have a positive experience with our brand. Thank you for your understanding and cooperation. Have a great day!