Description

Returned call from message left on vm (attached as a photo and spoke with someone who identified as Jacob with Resolve First Financial telling me they were trying to settle a debt from 2018 and gave me an account number, date of service, amount owed, name of provider but the address they had apparently been sending notifications to was 10 yrs old. We have moved 3 times since then and our provider has had our updated info each time so I told him I was going to call that provider to get some clarification and he said well do you have a daughter named, “…..”? And I said yes. He said it’s for her. I said that doesn’t make any sense for same reasons - we both have seen this provider mentioned multiple times a year and have never been advised of any debt but I would call our provider and insurance and call him back. He said no need. I am signing off on this and you will receive some documents in the mail regarding a court settlement. I said okie dokey and hung up. Forgot to mention- I did ask him at one point to send all the billing information to my email address and he said we can do that but I have to get permission first and in order to get permission I need to get a guarantee of payment from you. I said well that’s not gonna happen because this is the first I have heard anything about this. He also mentioned my husband’s name and told me to confirm the last 4 digits of my SS# which he already had so I did confirm the last 4. Not too long ago..maybe a few months ago I received a bogus email EOB for like $18,000 in medical equipment that was actually sent to my insurance company and they denied the claim as fraudulent because their contact information was bogus and the claim did not seem like anything I would have needed. They explained this to me when I called them to report what I received in the mail. Not long before that I did fall for a text from UPS where they said they had tried multiple times to deliver a package. I confirmed some of my info before realizing it was most likely a scam. I really hope by taking the time to send this information, there will be some way to investigate these criminals or at least this most recent one. This is getting beyond ridiculous. Thank you!