Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I was on facebook when an ad popped up for a book app called noveloom listened to some of the story was interested downloaded the app noveloom out of hong kong. It was a $2.99 trail period. I approved that but now it has been charging my card $14.99 a week. I have contacted the email no response, and then read the reviews there are multiple people having the same issue with this app stealing money with noway to contact or cancel a subscription that was not authorized. My credit card had to block the merchant

Dollars Lost

$14.99

Targeted Person's Location

VA, USA - 23222

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

Noveloom app in the app store

Scam Type

Online Purchase

Learn More

Business name

Noveloom

Date Reported

December 3, 2025

Scam ID

1121152


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?