Description

I called what I thought was Best Western Plus Rivershore in Oregon City for questions about reservations. They told me they were the actual hotel, to make reservations with them for the best deal, and to avoid scams from online services. I discovered I had made the reservations through a third party, https://bestwesternplus.bookonline.com, which was pretending to be the actual hotel. The reservations were charged immediately for the full amount. The total amount was $400 more than what the hotel was charging. I tried to call them back, but they were hard to reach. After numerous attempts, I was able to get a live person and cancel. They said there would be a penalty and that the cancellation had to be approved. This is not what I was told on the phone. I'm currently waiting for a full refund. BE AWARE - do not use this service.