Description

BUYER BEWARE - MCFARLIN FENCING installed a fence for us in September. Paid an extra $1,000 for shadowbox design. My husband gave Jacob the check without looking at the work. Very expensive mistake. Jacob is definitely NOT responsive to calls and texts after the job (unlike before the job). I found him at a neighbor's house and took him around showing him at least 9 problems. His only response that day, and days since, was "I don't know how to fix it." Appears very young and inexperienced (with shadowbox in particular), very unprofessional, obviously not concerned with the importance of his business reputation. (When I contacted a local more reputable fence company and told them the story, the guy responded with "Was it McFarlin?" He said they have had numerous calls.) Take a look at the photos - shoddy work, damaged pickets. Jacob obviously had no idea what he was doing, but instead of owning up to it he took the check and ran. BUYER BEWARE Update: I also later found a post from an older couple with a similar experience with McFarlin: I noticed Mr McFarlin has a 5 rating on his Facebook page. Not so much from here. We hired him to replace our wooden fence. During the process, a rain storm came up and the crew continued to work in the rain making deep ruts in the work area. When we asked him if he was coming back after it dried up to fix that area, the response was, we are fence builders not landscapers. Then he left concrete footers and bricks in the neighbor’s yard. Mr McFarlin does not have a voice mail set up to leave a message. He has been notified by text about the concrete being left in the neighbor’s yard. We have been unable to speak with him or get a response from the text message. My husband and I have major health issues and unable to pick up the concrete. I would rate this job a 2. Mr McFarlin is not willing to make things right. Be satisfied before he leaves because you will never see him again. THAT CUSTOMER HIT THE NAIL ON THE HEAD WITH HIS SUMMATION - be satisfied before he leaves because you will never see him again! NOTE: It is only allowing me to upload one photo, but there are plenty more!