Description

In April of this year 2025, my dog got into the trash, I went to an online vet, I paid for the single session to get answers if an emergency vet was necessary or if I was being scared. I paid for a SINGLE session. I did not agree to a monthly or reoccurring charge. I have had $33 taken out of my account every month with NO KNOWLEGDE and NO RECEIPTS ANYWHERE. I called and without hesitation they gave me a refund on the last charge. They will only refund the last 90 days. I have checked my email and other records and the ONLY place it comes up is the receipt from the night of my dog getting into the trash. I have NO OTHER EMAILS. NO receipts or notice of them taking money out. NO notice via email that they would be, no notice that they did, no receipt. There are not even routine emails that one would rightfully assume they would be receiving for being charged $33 a month. I could tell be the attitude of the individual on the call that they get these calls regularly. She was rude, cut me off mid sentence because she didn't feel like hearing what I had to say and I had to threaten legal action. One does not simply STEAL money from peoples accounts in this disgusting "I hope they don't notice we are taking money out of peoples accounts" and all thing capitalism in this country is gross enough to find some kind of legal loophole or card trick for this crap to continue knowing EXACTLY what it is and it needs to stop.