Description

I bought a 2015 jeep Cherokee they said $6,000 but when I went to pick up they charged me $7,000 an extra $1,000. They said the truck was in great shape. However, with in the first 45 days the alternator went and serpentine belt-snapped. They refused to refund me the cost to fix because my mechanic fixed it and not theirs. I was stranded with my children on the side of the road and without a vehicle for 3 days. Missing work and losing money. Then the heat, horn and seats stopped working. I was directed to bring to “there” mechanic on jay street so I did and went another 2 days without my vehicle. Missing additional work and income. Nothing was fixed. I was then told by the mechanic that my truck needs a control arm, struts, and a heat module. The grisbys said the control arm and struts are not covered, however to contact their mechanic and have them order a heat module. For two weeks straight I’ve been attempting to reach out to them and their mechanic and have been completely ignored. I told them this needs to be fixed and the grisbys said that their mechanic is ignoring them too. Now they said I have to bring it to another mechanic where I have to now leave my vehicle once again. Missing additional work, income and transportation. Then I was told I cannot wait or be there while they look over my vehicle because it might now be looked at today and they are busy. Grisbys are rude and not helpful at all. They sold me a junk car and over priced it. I plan on going to small claims court too.