Description

Caller from 604-837-1050 identified himself as calling from Amazon. He said there was a $748 charge was it mine? No. Then he said that my android phone was compromised and there were several hackers in my phone and security would help me remove them. Then he wanted me to install app to secure my phone. I insisted proof of his Amazon status then I was transferred to another who identified himself as Michael Baker at BBB Vancouver. His reg, # BBB200487. I asked for his direct phone , # and he gave 705-805-0704 anti-fraud dept. As he talked, he became more annoyed at my negative attitude, saying he was trying to help me clean phone of 78 hackers.... Amazon reference now changed... All the while he had a mirroring app on for 2.34 so I hung up and uninstalled the app. I did call the 705-805-0704 # (which he told me to write down so it is probably gone now) and Michael Baker answered. I hung up and called BBB Vancouver to speak with ******* who told me to file this with you. If you have any advice to ensure the app is gone ... Or... How they knew about problems with my Amazon acct must be because my phone is listening to me trying to contact Amazon over a problem getting into my acct. I never could reach Amazon as there is no direct email support or phone #.... So what can I do. Typically I do not answer calls unless they have a 604 prefix but this is a scam and at 78 I am scared