Description

Purchase Scam - I saw a clip/video on TikTok for a really cool Wearable Electric Clothing with Sleeve and Foot Pockets, 6 heating levels and long heating times. I was so interested that I bought the larger promo for 7 (at $55.46 CDN). I have spent the first 2 weeks tracking my package from Hong Kong - through to China and lastly to Canada. Once the package reached Canada, there were no new tracking locations reported. My tracking went from China to Canada, through Canadian customs and then posted as delivered. I emailed the courier - they states they were just a tracking service to track the courier with no affiliation to the consumer or courier. I then emailed customer service of the site I purchased the clothing and I was repeatedly told in multiple emails that the status of mu purchase listed as delivered. I repeatedly asked for more precise information as the tracking number I was given was for international courier and not Canadian or local courier services. My final email was to notify the Customer Service worker that I will be seeking Authoritative assistance and reporting the business as fraud or scam if I do not receive proper tracking information and proof that my order was delivered. I have not received a reply and it has been 3 days. In total, I made my purchase November 4, 2025. It has almost been a month and I have no product. The company website guarantees satisfaction, promises refunds and notes that deliveries come out of the USA. I'm quite disappointed and ashamed I was scammed like this.