Description

I purchased two $200 pre-paid Mastercards at WalMart. On the back and front of the card, it states to call 1-833-623-4268. I spoke with Melody who refuses to activate my pre-paid cards unless I provide sensitive information (like me name, address, and details of the card) and sign up to receive a "free" $100 gas or grocery card. Pre-paid cards should not require to know my sensitive information to activate. I attempted to decline the offer and she hung up. I called back to try and activate again and she declined to activate the card. Melody is stating she is a Mastercard employee and is not. This should be an automated phone system. Card Purchased at WalMart in Florence, KY on 11/25/2025. Calls occurred on 11/26/2025 at 2:30 pm EST.