Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I purchased a coat online and received it within a couple of weeks. The jacket I received was nothing like the pictures online. The coat was a very light layer of a cheap felt- like material that reminded me of costume fabric. It's unwearable. I asked for a refund, and the company first offered 25% back and that I keep the coat. I responded by asking for a full refund and to return the coat, and they said they escalated it and I could get a 50% refund and keep the coat, or receive a full refund after I pay for international shipping to return the jacket, and only after the garment is inspected and the return is approved. I chose the 50% refund and threw the coat in the garbage. I tried leaving a review on the website and couldn't find a spot allowing me to do so.

Dollars Lost

$35

Targeted Person's Location

MN, USA - 56501

Scammer Information
Scammer location logo

Mobile logo

1(111) 111-1111

Web logo

https://harperandlane.com

Scam Type

Counterfeit Product

Learn More

Business name

Harper and Lane/Petti Store

Date Reported

November 27, 2025

Scam ID

1116153


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?