Description

I called, got a quick appt for garage door keypad repair. Website promises written estimate plus warranty. Tech arrived, said new keypad needed. Did not even check battery. Then said keypad would cost about $100, but 5yr warranty would be $200, and 10yr $300. I opted for 10yr, at total of $400 (keypad + warranty). He said my emailed receipt would be the warranty. However the only emailed $400 receipt I received was from a credit-card service, not a garage-door company. And it didn’t even mention the service done (nothing about a keypad or warranty). I called the original number several times, each time got a promise that the detailed invoice would be emailed by COB that day. Nothing. Called again next day, same promise, and nothing. Looked again at website. No address, no actual business name, no option for sending a review despite several (I now assume fake) reviews. And they have now changed their web-advertised phone to 844-777-7906. BTW, the tech's phone is 240-872-6876.