Description

I purchased a sport jacket from Alden York. According to their website, you are to have it shipped to you within 3-5 business days. I didn’t receive the item for a month. When I did receive it, it came in a paper envelope, yes- a paper envelope with the sport jacket in it. It was so paper thin it fit in an envelope. It was incorrect size and not at all like pictured. When I requested a refund due to this, they told me it wasn’t possible. When I threatened to report them and refute the charge, they told me they would refund me if I sent it back to them, including the charge of the shipping ($6 to ship back). I have shipped it back, received confirmation that they received it, yet no refund.