Description

Icare site allows payments to go through for products purchased. Once payment is taken out of bank accounts the site claims information was incorrect and you need to resubmit information again for purchase that ypu already paid for. When I called customer service was hung up on the first time. 2nd time I called Christian said there was a glitch in the system, then that my info was submitted wrong. When I questioned why didn't it allow me to correct this prior to taking my payment he said unfortunately it just did, I called a 3rd time not being satisfied with this not being a scam, Mario said that I didn't click terms and conditions before submitting my payment. When I asked why would the payment go through if that was a requirement he hung up. All 3 sounded like the same guy and i didn't have to explain what my issue was they all new some how. So no product received and money taken out of account. Even if i get my money back in 5-7 business days this shouldn't be allowed to happen.