Description

On 08/21/25, I checked my flight information a week before my trip and discovered that the seats I booked were gone and one of the excursions we booked was gone! I couldn't find Expedia's Customer Service number on their website, so I searched on-line. I found 1-844-584-4767. I called that number and a representative called me back on 414-404-8619 (from Milwaukee, WI) and a second time from 410-697-5188 (from Millersville, MD). They could see my flight info and my trip info. They charged me $734 for new seats and $185 for the excursion. I was very confused, furious and argumentative because Expedia has no hidden charges and why am I paying more? In the end, it was pay or lose the seats and the excursion. It wasn't until later, when my husband was talking to a real person at the real Expedia number who said that the number I used is not affiliated with Expedia and that they never charge more after the trip and flights were booked. At the time were so upset our seats and excursion were gone that I wasn't thinking straight. I have no idea how they did what they did, but they scammed me out of $734 and $185. They posed at Expedia and they were not. Even the email had Expedia on it. The email address was [email protected]. She said it was her email she uses from home. I was so upset I didn't connect it with a possible scam. Stupid, I know. This company also uses PCM Travels. When I disputed the charge with my credit card, someone emailed me ([email protected]) at 844-752-4464 ext 5034. Hoping for a refund.