Description

I clicked to buy Tarte cosmetics off the tiktok shop. The Tarte cc undereye color corrector deal with 2 palettes and a free brush. Was taken to the website Brightarapro, but didn't think anything of it because it advertised the Tarte products. When I clicked confirm purchase it didn't work right away and had that same button down the page so I clicked different ones a few more times before it went to the confirmed checkout. Only to find I had accidentally ordered the deal, plus 2 more of the same palettes and 1 of the Tarte glow wardrobe palettes. I contacted them to cancel the extra items, and was told they would. My bank account, from what I can tell, shows they only took the $39.96 instead of the $118.92 for the extra items included. After waiting 3 weeks and being in constant quick contact with them through email, I received 6 Maycheer concealers with brushes, 2 brushes that are not the Tarte ones and 2 Taste Tartelette in bloom palettes. All inferior products! After I emailed them I was told their manager could only offer a 30% refund and I keep the products, or I send back the products for a full refund, but must cover shipping fees, and also risk the product getting lost. Also was told not to send it to the return label that's posted as a New York address, because that's not where they're located. So I would have to ship back to China! And I'm sure they'd "lose" the product so I wouldn't get the refund anyway. I told them to give me the bogus 30% refund and rot.