Description

My sister said she saw an online advertisement about a clothing business that was going out of business and having a big sale (henryrosenewyork.com). I purchased a few items (shown as very high-end) which were delivered a couple weeks later. Items were extremely low quality, not as pictured or advertised, and the sizing was completely off. I realized immediately that the items weren't as advertised and requested a full refund and information on where to return items for the advertised 14-day returns but did not hear back. I contacted my credit card company and told them about the incident. They requested I cancel my credit card (which I did) and opened a dispute with the vendor. A couple weeks later I heard from my credit card company that the dispute was resolved and was credited for the items. Vendor did not request items be returned. Mailing address of the package they sent me was 5215 S Boyle Ave, Vernon CA, 90058. I did a search on this address which revealed that it a large warehouse associated with mailing scams and shipments from China. My sister has a similar incident which she also reported though she heard back from 'Rose' and was asked to send $30+ to receive a return mailing label. Her credit card company required a card cancellation.