Description

The product I bought was advertised on Facebook and supposedly endorsed by Oprah (weight loss product). I ordered and paid 323.99 for the product. Before receipt of the product I received a call from a "coach" offering help using the product in the most effective way to use Lipomax. After discussion he confirmed Oprah did not endorse their product and said there was a 60 day money back guarantee. I told him I wanted my money back and would return the product. Upon receipt I contacted Cartpanda who processed the payment. After being told that once I provided some information (copy of my receipt, tracking # for product return etc. I would get a refund in 7-14 days. I sent the product, still in the unopened shipping box it arrived in, back to the return mail address on the package.. After putting the product in the USPS mail and providing all the information Cartpanda requested I got another e mail from Cartpanda saying they needed a return approval memo from the company they processed the payment for. I responded by e mail and cc'ed [email protected] asking how to get this set up. The Lipomax e mail address was no longer working. . They never responded nor did Cartpanda and they now have 323.99 AND the product returned.