Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

We are getting a phone reflecting a local number and we dont answer. The voicemail they leave is "This is jay calling to follow up with a complaint we received in our office for (insert family members name). The document case number is 531669 again it's 531669. Documents regarding your file are being prepared to be sent out. You will need to be available to sign for the delivery. The shipping agent will dispatch confirmation. If they're unable to reach you at home they will attempt to reach you at your verified place of employment. In order to stop further action from being taken, you will need to contact the issuing immediately at 877-505-1053. Again it's 877-505-1053 and for Spanish representative please call 8446370893 again for Spanish it's 844-637-0893. This call has been logged in recorded as it's being made to notify you"

Targeted Person's Location

TX, USA - 79932

Scammer Information
Scammer location logo

El Paso, TX

Mail logo

Unknown Email

Mobile logo

(915) 285-9450

Web logo

Unknown URL

Scam Type

Phishing

Learn More

Business name

Unknown

Date Reported

November 12, 2025

Scam ID

1103294


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?