Description

This business should be shut down! They advertised a vehicle online for $5500 and then charged me $6500 when I looked at the paperwork! $1000 more than the advertised price. Then I noticed on my paperwork they took my deposit of $2100 and added it to the price of the car like I paid no deposit! They came and repossessed my vehicle saying my insurance lapsed when I only switched insurance companies due to the company they recommended charging way too much but the insurance never lapsed the vehicle had insurance on the car! Then they charged me $450 to get the car back! The 1st repo was a financial set back! The business accepted my late payment on the 23rd with a late fee, the following month they charged me the late fee twice and accepted my payment on the 23rd! What doesn’t make any sense is the repo man in person and the one on the phone both said the car was being repossessed over the insurance which was paid on 10/7! I should have known they were shady when I test drove the car and had to stop to pump gas just so I could get the car back to the lot! Then after I pumped the gas I went to crank the car it wouldn’t start! I had to have someone jump the battery! I spent over $1000 in repairs in the 5 months that I had the car!! The check engine light came on two weeks after I got the car! There was a misfire in cylinder 3! A month later it over heated while I was on my way out of town and I had to replace the thermostat and the water pump! Then I had to replace the O2 sensors! When I replaced 2 tires I was told the shock absorbers needed to be replaced. After all this they tell me that I have to pay $4500 to get the car back! They can keep the car because the next repair I was about to pay for was due to the exhaust and catalytic converter dragging underneath! That problem started the day I got the car! I even asked them to look and see what was making a scrapping noise and the guy said “oh I don’t see anything!!” The repo man even said that every car that he has picked up for Casablancas are pieces of crap and that all the cars they sale have been involved in floods. The repo mans said that Casablanca buys the cars dirt cheap because the are damaged and they resale the cars for quadruple the price they paid! When I got a flat tire I noticed my spare in the trunk was rusted and there was standing water in the trunk!!!! *****I was never happy with Casablanca! The only reason I went to them was because my former employer knew the owners!! I thought they would be decent because of the relationship with the people who took me there! But boy was I wrong! My car insurance never lapsed I switched company’s because the insurance company that Casablanca recommended was charging me close to $200 per month! I was able to get insurance through my employer way cheaper so I switched companies! Casablanca repossessed my car for no reason and then charged me $450 to get it back! If it wasn’t for that I would have never been behind on anything! I had just started a new job and had been out of work for about a month so that $450 charge that they ripped me out of was my next car payment!! All together I have paid $6300.00 that car! And Casablanca wants $4500.00 more! For a 2006 Mazda 3 that has a Blue Book resell value of $ 2,750.00!!! $2100-down $1000-repairs $2000-car payments $ 450-repo fees $ 650-car insurance $ 250- vehicle taxes