Description

I responded to a survey about a recent purchase unrelated to the scammer. The survey offered an ice chest, thermos, and other small picnic items for the price of shipping, which they quoted as $10.95. I am fully for the capitalism economy, which might lead me to good vendors for future purchases, and thought this was a reasonable bargain to try a vendor that I was not familiar with. However, 3 days after this, another charge of $81.12 was posted to my same credit card for no known reason by this supposed vendor, an amount that would not only pay for the shipping but pay for the items outright at retail prices. I immediately tried to contact the company and my credit card company, but the credit card company could not help at that time. I reached out to this vendor through a phone number given on their webpage and it took me to a 3rd party service called Optimal Solutions. I talked to a Rowena. It was a Sunday, so I wasn't too hopeful to get anywhere. Nonetheless, she later that day left me a voicemail that she was able to secure me a small portion of the $81.12 charge refunded. Yet, at this date, no changes have occurred on my account. On 11/3/2025, I can and will file a dispute with my credit company. This company is scamming people with fake offers then recharging their credit cards or no known reasons.