Description

Hello, I ordered a pair of women's strappy Croc sandals, on August 12, 2025. I viewed the ads on Instagram and Facebook. The company selling them was Kalihaka, and I paid $53.44. That included $3,50 for Shipping Protection, and Shipping was $9.95. They finally arrived on 9/13//25, with the warning that I had 30 days to request a return slip if they were not right for me. They weren't, after trying them on once, they were too big. i immediately requested the return label on 9/13/25, then again on 10/9/25, and again 10/20/25. There has never been a response. The only contact number they give you is this: [email protected]. The contact name is Tara. I said in my email of 10/20 that I would contact the BBB and the FTC if I did not hear back from you from them. I hope you can help me resolve this. I want my money back. I checked their website and their refund policy is straight forward, and I have complied with it. I am not even sure this is a real pair of CROC sandals. Thank you, Pam Kenyon Tigard, OR