Description

This was a task scam. I paid in cryptocurrency to thinking the commission was pretty good. I had to arrange things with my bank so it took several days to complete the tasks. When complete, I was told by tech support that I had to pay a $20,000 delay fee within 3 days to draw down my pay. Of course they refused to take it out of my commission "because your account is locked" due to the delay. Here is the string of texts (photos removed) between me and my mentor. Isabella 8 October 2025 20:34 James Hello. It's Jim. 20:35 Isabella Isabella here, glad to see you here, Jim.?? 20:35 James Thank you 20:37 Isabella Alright, I'll just need your attention for about 45-90 minutes for the training. After that, you'll be able to begin working as early as tomorrow. Your 150 USD daily pay begins from today after training. 20:37 James Sounds good. 20:37 Isabella And I will train you one on one from here and invite you to join the working group so you can get the latest information.?? 20:38 James Sticker Not included, change data exporting settings to download. ??, 10.8 KB 20:39 Isabella So you can now register your account on the Inspirato platform using my invitation code below: https://www.inspiratogroup.com Employee ID : 46H89Y 20:40 James Should my ID be the user name? 20:40 Isabella Remember, the withdrawal pin is the password you need to input when you want to claim your payroll. Any pin that is easy for you to memorize is good to go. 20:41 James In reply to this message Or should I just create a username? 20:41 Isabella In reply to this message Yes sure. 20:41 You just create a username. 20:44 James what is my invitation code 20:45 employee id? 20:45 Isabella In reply to this message Use my employee ID as your invitation code. 20:45 James ?? 20:45 Isabella Sticker Not included, change data exporting settings to download. ??, 19.0 KB 20:46 James I'm in 20:46 Isabella In reply to this message Well done! 20:47 Alright, now I need your employee ID to register a training account for you. Kindly share your invitation code from here 20:48 James GDEK5T ?? 20:49 Isabella Thanks. Please hold a moment, I'll create a training account using your invitation code, and 30% dividends will be credited to your account at the end.?? 20:53 The training account has been registered. Now you can log out and sign in to the training account below: USERNAME – Isabella2309 PASSWORD – 212121 20:54 Let me know after you sign in. 20:55 James im in ?? 20:55 Isabella I just added you to the working group, so you can interact with other members also?? 20:55 James Great. thank you ?? 20:56 Isabella In reply to this message You're welcome, Jim ?? 20:57 Alright, please take a moment to verify that the training account now shows a balance $500. 20:57 James ?? 20:58 Isabella Yes, because I've personally credited this amount to help you begin the training with real-time experience. 20:59 James OK 21:00 Isabella This training account belongs to me and is used to guide new members. The purpose is to give you a practical understanding of how the workflow operates, and you'll earn real dividends during this training. 21:00 No payment is ever required from you to get started. 21:00 James OK. 21:01 Isabella So before we begin, let me clearly explain how the system works.?? 21:01 James ?? 21:03 Isabella When you start, the platform will randomly assign listings to review. There are two types: 1. Normal stay earns 1.9% dividends based on the listing value 2. Luxury stay earns 19% dividends based on the listing value. ?? 21:03 These listings are assigned automatically by the system and cannot be selected manually. 21:04 James The dividends are how we get paid? 21:05 Isabella In reply to this message That's right, during training, as you earn dividends from the training account, 30% of those dividends will automatically be credited to your personal working account. 21:05 James got it ?? 21:06 Isabella Great! 21:07 So, please follow the steps outlined above and provide a screenshot before submitting your first review. I will then provide detailed guidance to assist you with the dividends calculation process.?? 21:08 James OK. done 21:09 Isabella Nice! Please send me a screenshot so that I can explain to you.?? 21:09 James 21:10 Isabella No no. I mean the history that you submitted. ?? 21:10 James I don't understand 21:11 Isabella Wait, I will guide you there. ?? 21:12 Alright, please go back to your home page and click on this. 21:12 Then, click on history you will see. 21:12 James ?? 21:13 Isabella You see, it's a Normal post worth $244, and the dividends will be $244* 1.9% = $4.64 21:14 James yup. got it ?? 21:14 Isabella Similarly, if you receive a luxury stays lot from your account, the dividends will be 19%. 21:14 James when you review, is it randomly selected sites? ?? 21:16 where is the line between luxury and normal sites? 21:16 Isabella In reply to this message Of course, as I mentioned, these listings are assigned automatically by the system 21:18 James In reply to this message is it a price-based delineation? 21:18 Isabella In reply to this message As I mentioned, once you secure a luxury stay, your earnings will increase significantly, up to 10 times the normal rate. For example, if a standard stay earns $4, a luxury stay would increase your earnings to $40. 21:19 James right. just wondering how those levels are determined. price per night? 21:20 I'm just curious. If you don't know that's fine too. Just my curious cat brain kicking in. 21:22 Isabella No worries, I just wait for your question, then I can explain it all in one. ?? 21:23 Yes, that’s correct, the distinction is based on the price per night. 21:24 James got it. moving on... 21:25 what's next? 21:25 Isabella Alright, now you can complete your 18 review on your training account, and yes, you will see the price and dividends one by one as you complete your 18 reviews. 21:26 James just do the same thing 18 times? 21:26 Isabella In reply to this message Correct! 21:31 James I got stuck on #12 (luxury). It says "Insufficient balance" 21:32 Isabella In reply to this message Oh really? 21:32 Can you please screenshot the history for me? 21:33 James ?? 21:34 Your profile states a negative balance. ?? 21:36 Isabella Incredible! We've secured a Luxury stay valued at $850, entailing a 19% dividend amounting to $161.50 ?? 21:36 James except I can't submit due to the negative balance 21:36 Isabella Do you remember we talked about this when we started lots, and I explained to you about 1.9% or 19% dividends??? 21:36 James yes 21:37 Isabella In reply to this message Oh, yes, no worries. I’ll explain why the amount went into the negative. 21:39 So the account balance currently reflects a negative value due to the acquisition of a Professional post worth $850, which surpassed your account balance. As a result, the balance stands at -$297.35 21:40 James So...you have to have money in your account to cover a night's stay at these places? ?? 21:40 Isabella As you know, Luxury stays Price is $850, and our balance is 552.65, so we have a negative -$297.35, so we need to clear the negative balance and complete our 18 reviews. Once we will clear the negative balance, we will get back into the next posts 21:42 In reply to this message So, yes in order to proceed, I'll need to cover the negative balance, and the deposit amount will be refunded to my account during the next posts?? 21:43 James not sure I understand that last part, but let's move forward and maybe I'll see it in action. I learn better doing and seeing. 21:44 Wait...I think I've got it. You have to have enough in your account to cover the cost of the night's stay, but you get that money refunded AFTER you have submitted your review. Correct? ?? 21:45 Isabella In reply to this message That's correct! 21:46 James let me know when I can proceed. ?? 21:46 Isabella Yes, after you complete the training and start working on your own account, I will withdraw the funds as my salary. ?? 21:47 In reply to this message Alright, can you please check if you see the "Live Chat Support" icon at the bottom right corner of your screen? 21:47 James yes 21:48 Isabella In reply to this message Great! Once it appears, you can start a conversation with live support using the details below: Username: Isabella2309 Department: Deposit Message to send: "Hi, I’d like to get the deposit details." 21:49 After sending the message, they will provide a wallet address or deposit info. So once you get it, please screenshot and send it to me here. ?? 21:49 James done 21:49 Isabella In reply to this message Can you screenshot for me? 21:50 James 21:50 21:51 Isabella Please copy the wallet address and send me here.?? 21:51 James 0x5c8BE3488eb6b6fe90BD83820366795595C0EA13 ?? 21:52 Isabella Alright, I'm going to deposit now, I will send you a receipt when I complete the deposit. Wait for me ?? 21:55 I've made a deposit, you can send the receipt to live support and let me know once they say it's completed 21:58 James completed. you got all of 65 cents in your account now. ?? 21:59 Isabella In reply to this message That's fine, we still can process the training if you don't get another luxury stay ?? 21:59 Alright, now please click the history page and upload the pending review ?? 21:59 James done ?? 22:00 but we're back to a negative balance ?? 22:01 Isabella In reply to this message Huh? 22:01 James ?? 22:01 Isabella Can you screenshot the history for me again? 22:01 James ?? 22:03 Isabella Wow, I'm so grateful to you for helping me get another luxury stay, so today my income has increased again.???? 22:03 Did you know? Not many members get to land two luxury stays back-to-back, that’s a nice opportunity for you.?? 22:03 James but that one is only $250 22:04 and we should have had over 700 in the account 22:05 Sticker Not included, change data exporting settings to download. ??, 25.4 KB 22:05 Isabella In reply to this message Yes, that is only $250, but your reward is $47.50, so that means 250 x 19/100= $47.50 22:06 James right, but we had well over $250 in the account after the last review, so how did it go 250 negative? 22:07 actually with your additional 150, that would have brought it to around 850 22:09 That means the price of that site would have been around 1150 22:15 ?? 22:17 Isabella At the beginning, I made a deposit of $500 for you. After you submitted 11 reviews, you had already earned slightly more than $500. The price of the luxury stay is $850, which is why the account went into the negative. I had already deposited funds to cover it, but when you booked another luxury stay, an additional $250 was needed. That’s why I needed to make another deposit. 22:18 James OK. are you working on that, or do I need to get deposit info again? 22:19 Isabella No need, we can use the same wallet address. 22:20 James OK. shoot me the receipt when you get it 22:21 Isabella In reply to this message Please wait a moment. I will send you the receipt once it is ready. 22:24 Done! Just like before 22:24 Please forward this receipt to the live support, and after confirmation, you can continue working. 22:28 James done and got a $120 reward on the wheel ?? 22:29 Isabella In reply to this message Wow...?? 22:29 Can you screenshot of your 18 reviews for me just to confirm? 22:30 James 22:30 Isabella I mean the total amount that you have earned on your training account. 22:31 James ? 22:31 that? ?? 22:32 Isabella Congratulations on completing your training. Please log out of your training account and log in to your personal account to check today's earnings.?? 22:32 So, once you've logged in, you can start working on your account. Let me know when you complete the 18 review on your account, and I will guide you on how to do the withdrawal?? 22:36 James ? 22:36 Photo 1280×182 ?? 22:37 Isabella That’s great! Congratulations on finishing your work on the account. ?????? 22:37 By the way, what bonus did you get from the spinning wheel? ?? 22:38 James 25 ? 22:39 Isabella Not bad at all! I hope next time you'll receive even more, or maybe even an iPhone 17 Pro Max.???? 22:40 So, are you ready to activate your account and withdraw your earnings? 22:41 James sure 22:42 Isabella Alright, so before you can withdraw the salary, you are required to activate the withdrawal function of your account first 22:42 James ok 22:43 Isabella Same thing, you can contact Live Support and text I want to activate my account 22:46 James I have to deposit money to get it out? 22:48 Isabella In reply to this message This is a platform rule to keep things safe and fair, preventing people from creating multiple fake accounts. Activation requires a $28 deposit, but don’t worry, it’s not a fee. The amount goes directly into your balance, and when you withdraw later, you’ll get it back together with your earnings. This is just how the platform ensures every account is real 22:48 James gotcha 22:49 Isabella Please let me know once you have activated your account, and I will guide you on how to withdraw your payroll.?? 22:51 James waiting on agent 22:54 Isabella Nice! 23:04 James when i FINALLY got an answer & was able to pay, the finance dpt was closed. apparently won't happen until tomorrow now 23:06 Isabella Yes, it's a bit late, we only need to wait till tomorrow when the Live Support is available at 11 am. then you can send the receipt again. They will confirm it for you. 23:06 James Once it is activated what do I need to do? 23:07 Isabella After that, I will guide you on how to withdraw your salary. 23:07 James Will you be on at 11am? 23:07 Isabella Have a good night, Jim ???? 23:07 In reply to this message Yes, of course. ?? 23:09 James see you in the morning 23:10 Isabella Will talk to you again tomorrow, Jim?? 9 October 2025 11:07 Isabella Good morning, Jim. I hope you’re having a wonderful day.???? 11:20 James Thank you, you as well. 11:21 Isabella Alright, Jim. Have you sent the receipt to the live support again? 11:23 James waiting on confirmation 11:24 So for the initial 7 day trial period, I can only do 18 reviews. What happens after that? Is there a limit on the number of reviews you can do if you are doing full time? If so, how many are you expected to do? 11:27 Isabella Normally, I observe your learning progress during work. If you perform well, I’ll let you complete 36 reviews a day. But for now, you only need to finish 18 reviews ?? 11:28 James Also, does how much you have in your account determine the price points of the properties you are reviewing? 11:30 If so, would it be helpful to put more money into my account so as to get higher-priced properties and generate a higher payout per review? or is it more aligned with how many reviews you have completed overall? 11:30 Isabella No, it won’t, because the properties are assigned randomly. You can withdraw your full commission amount later, and starting tomorrow, you’ll receive a $100 new employee bonus. Let’s proceed with the withdrawal steps now 11:31 Before you withdraw, I just need to ask you a few questions so I can recommend the best withdrawal method for you 11:31 Do you have an SSN? (You don’t need to share it - I just need to know if you have one, because it’s used for wallet verification) 11:31 James still waiting on confirmation... ?? 11:31 Yes I do 11:32 Isabella In reply to this message Not necessarily, it’s assigned by the system. But getting luxury stays means we can earn higher commissions 11:33 In reply to this message You can ask again 11:34 Can you ask live support if the account has been activated? 11:35 James OK we are all set 11:36 Isabella Which wallet have you used before? Cash App, Metamask, or Crypto? 11:36 James None of those 11:37 Isabella Do you use an iPhone or an Android phone? 11:37 James I have Venmo, if that works 11:37 Android 11:38 Isabella Venmo can’t be used because our company has international members, and crypto is the only method that works across all countries. It’s fast, low-cost, and not limited by banks or borders. Since salaries are sent in crypto, you will need a wallet like CashApp or Metamask that can properly receive 11:38 https://play.google.com/store/apps/details?id=com.squareup.cash&hl=en-US 11:38 In reply to this message Send me the screenshot once you've downloaded it 11:44 James 11:45 All set 11:47 Isabella I've made a withdraw???? 11:47 Go home page 11:48 Now tap on Bitcoin > Scroll down > Tap on Deposit Bitcoin, then send me a screenshot 11:49 *Remember completing the verification, there will be some questions. You need to take screenshots and send them to me, I’ll guide you on how to answer* 11:49 Transfer > Savings or inheritance > Employee > Accountant > INSPIRATO 11:54 James ?? 11:54 Stuck. 11:55 Isabella https://play.google.com/store/apps/details?id=io.metamask&hl=en 11:56 In reply to this message After downloading and creating an account 12:01 James 12:02 Isabella Click here and send me a screenshot 12:02 James 12:03 Isabella Copy this address send me 12:04 James 0x416cD5648f90BaA923884FbB1e88242c0693C369 12:04 Isabella Okay, now back to our work site, follow these 3 simple steps 12:04 In reply to this message 0x416cD5648f90BaA923884FbB1e88242c0693C369 12:05 James Done 12:05 Isabella Now you can go to the Withdrawal section in the menu and follow these steps: 1. Click All 2. Enter your withdrawal password 3. Click Confirm 12:07 James I left a couple bucks in it. $150 withdrawn 12:08 Isabella ?? 12:08 Okay, Now you can contact support and send 'I want to withdraw my salary” 12:08 Animation Not included, change data exporting settings to download. 156.7 KB 12:18 James Do you have to do all this every time for a withdrawl? 12:18 I'm in the queue 12:19 Isabella Verification is only needed the first time. Starting tomorrow, you won't need it for withdrawals 12:19 Awesome! Just wait for your Metamask to receive the salary. Once it’s in, let me know and I will guide you through converting it to Cash and transferring it to your bank 12:20 James It's there minus $0.06. I assume that is due to the crpyto exchange 12:21 (i'm not gonna cry over 6 cents) ?? 12:21 Isabella Yes, it's normal that we're charged fees when using wallet platforms. However, after completing the work tomorrow, I'll guide you through claiming the fee from live support ? 12:22 I think we can check Metamask now 12:22 Send me a screenshot 12:22 James ?? 12:23 huh. changed from initial amount. I guess that's the fee. 12:23 Isabella Click here and click 'Sell' 12:24 You still have remaining commissions in your work account. Remember to withdraw all of it tomorrow after completing the jobs 12:24 James Sell isn't an option there. Only Swap, Perps, Earn 12:25 12:25 Isabella Click here 12:25 James ok 12:25 Isabella And send me a screenshot 12:25 James 12:26 Isabella 12:27 choose your debit card 12:27 Send me a screenshot 12:27 I check for you 12:28 James 12:28 Isabella You choose debit card right? 12:28 James yes 12:28 Isabella 12:28 0.03448 12:29 You need to verify MoonPay first 12:31 I'll take care of my son first. Once you complete the verification, the funds will be withdrawn to your bank account. I'll check it for you later 12:39 James still waiting for verification. 12:39 Sticker Not included, change data exporting settings to download. ??, 63.8 KB 12:46 Isabella I'm back! Yes, verification takes time, so you'll need to be patient and wait lol 13:02 James still waiting 13:02 Sticker Not included, change data exporting settings to download. ??, 13.2 KB 13:03 apparently, I can't do any additional reviews today?? 13:03 Isabella This is normal since it's your first time using this wallet. If you just verified your Cash App, you won't have to wait this long 13:04 In reply to this message No, because you made a withdrawal today, the system needs time to update 13:05 James how do i tell if i have been verified in cash app? 13:05 Isabella Your Cash App verification is now complete, but the commission is already in Metamask. Therefore, we can only wait for MoonPay verification 13:06 James cash app said it could take up to 10 business days 13:09 Isabella Yes, but it is not necessarily required to wait for 10 business days 13:09 James so how do you tell if it's completed verification? 13:10 (cashapp) 13:10 Isabella You should receive a message from Cash App confirming your successful verification ?? 13:11 James how long does Metamask usually take? 13:14 Isabella It might take a few hours, since the last time my member was also on hold for three hours 13:15 James OK. I have a couple of errands to run. I'm going to go take care of them and come back in a while. Is that OK with you? ?? 13:15 Isabella Sure! Take your time! 15:43 James OK, I'm verified 15:47 Isabella Now you just need to fill in your email and debit card details on MoonPay, and the commission will be transferred to your bank account 15:53 James does it usually take a few minutes to complete? 15:54 Isabella Yes, the verification process will be completed shortly 15:54 All good? 15:55 James ?? 15:55 15:55 Still waiting 15:56 Isabella That's normal, since this is your first withdrawal 15:56 Has your CashApp been working? 15:57 James Still pending ID verification 16:06 Isabella I just saw that you listed your current job as Teacher when you applied. How many years have you been working there? 16:06 James Just started. I am substitute teaching atm. 16:06 Isabella Ohh I see 16:07 James successful transfer ?? 16:07 Isabella So can we start work at 12pm EST tomorrow? 16:07 In reply to this message Did your commission go to your bank account? You have to make sure it's there 16:09 James yes it did. still pending with the bank, but that's normal. ?? 16:09 Isabella If you don't mind, share your joy with the group 16:10 I'm glad you did well yesterday, you're a serious part-timer who's serious about learning, and I'm sure the next few days will make it easier for you to familiarize yourself with the workflow and finish within an hour of the 16:12 James I can start tomorrow, but it wont be until evening. Going out of town for a while tonight/tomorrow a.m. 16:13 Isabella Before you start work tomorrow, you can claim your New Employee Bonus from Live Support and you'll get 100 tomorrow, 200 the next day, and 400 on the third day! 16:14 16:28 James I'm trying to verify my card with MoonPay. The directions are not clear on what to do once logged in. Can you assist? The transfer is pending, but I'm not sure where to go to complete the process 16:28 Isabella Send me a screenshot 16:28 I check for you 16:29 In reply to this message Metamask 16:29 If you don't mind, you can also take a screenshot of your bank account, and I'll check it for you 16:29 16:31 Now open your Metamask 16:31 And send me a screenshot 16:31 James 16:32 Isabella 16:34 Isabella Actually, this isn't a Metamask issue, it's your bank processing the transaction 16:35 James They are processing it, the email describes what I have to do, but I'm not sure where to go to do it. 16:35 Isabella 16:35 In reply to this message Try to click here 16:36 James 16:37 Isabella ETH 16:37 James It takes me here. Minimum buy is $20, but I don't want to do that. 16:39 Isabella Click here 16:39 James metamask? 16:39 Isabella Yes 16:41 James 16:41 Isabella 16:42 James Sold only shows pay from earlier $154 16:42 Isabella Yes, I know send me a screenshot 16:44 James 16:45 Isabella It's already completed, so you need to wait 16:46 I understand how you feel, because the first withdrawal involves so many steps lol 16:46 Which bank do you use? 16:50 Moon needs to improve their instructional email with more details on how to do the verification. The deposit is fine. Its the $1.89 that needs to be completed with Moonpay, but there's no clear instructions on how to do it. 16:54 Isabella Actually, 1.89 requires you to fill in the small amount on MoonPay, but Metamask already shows it as completed. So don’t worry, your commission will definitely be transferred to your bank account. If it couldn’t be completed, MoonPay wouldn’t show it as completed 22:16 Isabella James, it's very late now. Please let me know tomorrow if your commission has been deposited into your bank account 22:17 I'm getting my son ready for bed. Good night ? 10 October 2025 18:59 Are you ready to earn commission on your own account today? 19:01 James yes. I still have figured out how to verify my card with Metamask, tho. CashApp is fully verified now, tho. ?? 19:01 haven't figured out* 19:02 can I switch to CashApp? 19:02 Isabella In reply to this message ???? 19:03 Just to confirm, your commission has been deposited into your bank account, correct? 19:03 In reply to this message We can use Cash App for the withdrawal later 19:03 Now contact live support and send 'New Employee Rewards' 19:04 19:04 In reply to this message Let me know when you get it 19:05 James direct to live chat button? 19:05 Isabella In reply to this message Yes, click live support 19:06 James ok. "Other"? 19:06 Isabella Yes 19:06 Then send 'New Employee Rewards' 19:08 James OK. ?? 19:08 Isabella Animation Not included, change data exporting settings to download. 218.3 KB 19:08 We can start now! 19:10 James I've got the insuffient balance thing again. ?? 19:10 Isabella Really!!? Send me a screenshot! 19:11 James ?? 19:11 Isabella Can you take a screenshot of your history and send it to me first? 19:11 James C ?? 19:12 Isabella In reply to this message You're lucky! Just like yesterday, you get more commissions for luxury stay! 19:12 James Sticker Not included, change data exporting settings to download. ??, 33.6 KB ?? 19:12 Isabella Do you want to know the commission amount you'll receive after completing this luxury stay? 19:12 James 79.80, right? 19:13 Isabella Animation Not included, change data exporting settings to download. 37.5 KB 19:13 Let me do the calculation for you first! 19:14 James 420*.19=79.80 19:14 Isabella I've done the math. Once you've recharge and the live support receives it, complete this luxury stay, your account balance will be $499.80 19:15 James Sticker Not included, change data exporting settings to download. ??, 15.9 KB 19:15 show me the math 19:16 nm I got it. I have to put in the $294.78 plus the 79.80 19:16 Isabella Total Price for the Luxury stay: $499.8 + 100 (New Employee bonus) + 294.78 (negative number) = 894.58 19:17 Withdrawable Amount: $ 894.58x 19% = 169.97 $894.58 + 169.97= 1,064.55 19:19 Do you remember when we completed the training account and I withdrew 1486? Today you've earned luxury stays in your own account, so you can withdraw 1064 after completing it ???? 19:19 In reply to this message No need 19:20 The platform is currently running the event. You can complete the luxury stay at half the original price Original price: 471.64 Event price: 235.82 19:20 James I'm not following. You did more math and then a reward on the total of my account, so i'm a little lost. 19:20 Isabella It's okay, I'll explain it to you again 19:21 This is the price for your luxury stays 19:21 James right 19:22 Isabella Photo 108×35 $499.8 + 100 (New Employee bonus) + 294.78 (negative number) = 894.58 ?? 19:23 In reply to this message Because the amount you recharge will be withdrawn along with your commission. As I explained during yesterday's training, the recharge amount will be included in your commission during the withdrawal process 19:23 In reply to this message Withdrawable Amount: $ 894.58x 19% = 169.97 $894.58 + 169.97= 1,064.55 19:24 19% is the commission 19:24 James Oh. I think I have a tenuous understanding. ?? ?? 19:25 Isabella I believe you'll quickly become familiar with the workflow and the steps for calculating commissions ?? 19:25 Can we proceed to the next step now? ?? 19:25 After you complete the job, you can also join the lucky Wheel spin for a chance to win 19:25 Now open your cashapp and I will guide you how to recharge 240 ???? 19:25 Send me a screenshot for your cashapp 19:26 You need to log in to cashapp using your phone 19:26 James 19:27 Isabella Is your cashapp linked to your debit card? Because we'll be using cashapp to withdraw funds later 19:27 James yes ?? 19:27 Isabella Click here and add 240 will do 19:29 James 19:29 Isabella Click here and send me a screenshot 19:30 James 19:30 Isabella 19:30 Buy 240 19:31 James 19:32 Isabella Okay, now contact live support and send 'I want BTC recharge detail‘ 19:33 James deposit? 19:33 Isabella Yes, correct! 19:34 James 19:35 Isabella Copy this address send me 19:35 James bc1qyfv63rys02vuvkdjk5ja0q89kk7j0kmc66cd54 19:35 Isabella Wait, Cashapp may show a notification of a scam, this is normal to make sure it's us doing it ???? 19:35 Click here and 'Send' 19:36 bc1qyfv63rys02vuvkdjk5ja0q89kk7j0kmc66cd54 19:36 Then click ' Next' 19:36 19:36 19:37 Now you can operate it yourself 19:38 James 19:38 Isabella In reply to this message 230 19:38 Cash App fees can be claimed from live support when withdrawing funds 19:39 James what is reason for bitcoin? 19:39 19:40 biz? 19:40 Isabella Transfer > Savings or inheritance > Employee > Accountant > INSPIRATO 19:41 James 19:42 Isabella Okay, you can ask live support again and send 'I want new bitcoin address' 19:43 James bc1p4n7nzn4rgws55pupgvd7ty698l38qz3r244tjs8erluurfn7r5yslvw8wa 19:43 Isabella In reply to this message Click done 19:43 And back to here 19:43 19:44 Fill in 230 19:44 James 19:44 Isabella It might be your new Cash App account 19:45 No worries, we'll use Metamask 19:45 James can i transfer to metamask? 19:45 Isabella No need, we have to sell bitcoin first 19:45 19:46 James am i subject to backup withholding? 19:47 ive never heard of it or been notified by IRS, so I don't think so 19:48 It's sold. Now what? ?? 19:48 Isabella Back to home page 19:48 James yup 19:49 Isabella You need to click on 'Withdraw' and then you have to select 'Instant' so that the commission can be withdrawn to the debit card immediately 19:49 James done 19:50 Isabella Okay, now open your Metamask and send me a screenshot 19:51 James 19:51 Isabella 19:51 James deposit? 19:51 Isabella Remember to take a screenshot of each step for me 19:51 Click'Buy' 19:51 Buy > Buy 19:52 James 19:52 19:52 Isabella Fill in 240 19:53 Then click 'Get quotes' 19:53 choose MoonPay 19:53 James 19:53 Isabella This time, you'll also need to fill in your debit card info 19:53 In reply to this message Moonpay 19:57 James I did the transaction, but it's not showing in MM 19:58 Isabella Send me a screenshot 19:58 I check for you 19:58 Or you can close app and open again 19:59 If the purchase is successful, we'll need to wait a few minutes 20:02 James nothing yet. nothing on bank app either 20:03 Isabella So your bank hasn't deducted the money yet? 20:03 Back to MM home page and click here 20:03 James it has now ?? 20:04 Isabella Send me a screenshot MM home page 20:04 James but still not in MM 20:04 Isabella No worries, just send me a screenshot and I'll take a look for you 20:04 James 20:05 Isabella If the bank has deducted the funds, we will need to wait 20:05 20:05 James just came through ?? 20:05 20:05 Isabella Okay, now contact live support and send 'I want ETH address' 20:06 James ...and I verified my card in the process! ?? ?? 20:06 Isabella In reply to this message Yes!! 20:06 Animation Not included, change data exporting settings to download. 167.4 KB 20:06 James 0xF397D1f0F1A2524F5fb6f674cda61DcAe388Df57 20:07 Isabella Click here 20:08 James select ETH? 20:08 Isabella Yes 20:08 James max? 20:08 Isabella 0.06348 20:09 In reply to this message Is the address correct? 20:09 James yes ?? 20:09 Isabella If you're unsure, send me a screenshot and I'll check it for you 20:09 Okay 20:10 James pending...... 20:10 Isabella Okay click here and send me a screenshot 20:10 We need to get receipt and send to live support 20:10 James 20:11 send that screen shot to them? 20:11 Isabella Click here and send the receipt 20:12 James ?? 20:12 send that? 20:12 Isabella Yes, send it now 20:12 Animation Not included, change data exporting settings to download. 149.1 KB 20:13 James waiting........ ?? 20:14 Isabella So what are your plans with your family this weekend? 20:16 James helping out at a golf tournament 20:16 Isabella Do you have time to do the 18 reviews tomorrow? 20:17 James yes. prob early eveningish 20:17 got to get thru 27 holes first. ?? 20:19 Isabella In reply to this message Sure! 20:19 James ?? 20:19 Isabella Now you need to go history and click submit 20:22 James I did and it gave me an even larger luxury. Now I'm -1499.78 ?? 20:22 Isabella Animation Not included, change data exporting settings to download. 17.2 KB 20:23 I need history screenshot 20:23 James ? 20:24 Isabella In reply to this message You won the luxury stay again, just like we did in the training account when we got two luxury stays 20:24 In reply to this message Do you remember? 20:24 James yes. 20:25 i can't afford a $1500 deposit 20:25 Isabella I'm sure you'll be making a lot of withdrawals today! I'm so happy for you 20:26 In reply to this message I know you don't have enough money. You give me a moment, I'm going to calculate the commission on the withdrawals when you're done! 20:28 Total Price for the Luxury stay: $1500 + 285 = 1,785 20:29 Photo 122×43 Total Amount: $1,785 + 1499.78 + 1,064.55= $4,349.33 20:29 Withdrawable Amount: $4,349.33x 19% = 826.37 $4,349.33 + 826.37= 5,175.7 20:30 So after completing this luxury stay, you can withdraw 5,175 20:30 James I understand, but quite honestly, I've never seen this work using MY money, and, as you can imagine, I'm very skeptical. 20:32 Isabella I understand how you feel. I felt the same way when I first became a member. My mentor explained the workflow during training, and I mention you yesterday during training that a deposit is required to get luxury stays. Of course, you can withdraw the funds once it's completed ???? 20:33 James and if this is a scam, i'm out $1750 20:34 Isabella If this were a scam, you wouldn't have received your commission yesterday. Plus, we withdrew our funds after completing two luxury stays yesterday, I'm sure you remember that too ?? 20:36 James I do remember that, but we were also playing with your money. There are SOOOO many scams out there taking people's money, and I've never heard of anything like this before, so I am very nervous about this. 20:37 Do you understand where I'm coming from? 20:40 Isabella I understand. No need to be nervous, we're making money right now. If we couldn’t get the money back, I wouldn’t have put down the deposit yesterday. Other members in the group are doing the same thing as us, if they get luxury stays, they also pay the deposit first, and then they can withdraw once it’s completed ?? 20:41 It's okay, you can think about it. If you're ready to withdraw 5100, let me know ???? 20:42 James can i withdraw before I do my next review? 20:45 or do I have to complete my 18 first 20:46 Isabella Nope, you can’t do that. We have to finish the work before we can withdraw. Even if you don’t get luxury stays, you still can’t take it out halfway 20:46 Just like during our training, once we complete two luxury stays, we can withdraw the funds 20:48 James what are we really doing here? are we doing some kind of bitcoin mining? I'm OK with that, but I'd like to know what the work really is. Or are we creating fake reviews to boost Airbnb listings? 20:51 Isabella I think you might have misunderstood, we’re not creating fake reviews. Every time we click submit, there are other department admins handling their part, so your department’s job is just to click submit. Also, we’re not investing in anything, it’s just a method of payment. Yesterday, after you received the ETH, I showed you how to sell it and transfer the money to your bank account 20:52 James Ok. Let's go 20:53 Isabella Okay open your MM and send me a screenshot 20:53 James 20:54 buy? 20:54 Isabella Yes 20:54 Buy > Buy 20:54 James how much 20:54 1500 20:54 Isabella Nono 20:54 Original price: 2,399.64 Event price: 1,199.82 20:55 1250 will do 20:55 James 20:55 Isabella In reply to this message yes 20:56 James 20:56 Isabella Use debit card 20:57 James not an option 20:57 revolut now?? 20:57 Isabella In reply to this message Back to here 20:57 You need to select a debit card here 20:58 Here need choose 20:58 debit card 20:59 Send me a screenshot, I check for you 20:59 James 20:59 Isabella 21:00 James 21:01 Isabella In reply to this message continue 21:01 James 21:02 Isabella 21:03 James again, now it's asking for a NEW app. this is getting shadier by the minute 21:03 Isabella Do you have Venmo? 21:03 James yes ?? 21:03 Isabella We can use Venmo 21:03 Okay 21:04 James 21:05 Isabella 21:09 James 21:10 i think i got it. ill try again ?? 21:10 Isabella Good! Okay! 21:11 James failed 21:12 Isabella Vemon change name failed or? 21:12 James transaction failed 21:12 Isabella Or we can try small amount 21:12 500 21:13 James failed again 21:14 Isabella Back to here and click 21:14 choose BANXA 21:14 James full 1250? 21:15 Isabella Yes 21:16 James its not there anymnore 21:16 Isabella Send me a screenshot 21:16 James got it. has to be on credit/debit 21:17 Isabella choose debit 21:21 James checking selfie... ?? 21:21 Isabella Yes 21:22 Make sure you look handsome in the picture! ?? 21:26 James failed. amount is likely too high. won't be able to do smaller amounts to get there. 21:26 Isabella If this doesn't work, I have other methods. Anyway, I'll help you withdraw 5100 today 21:26 James 1500 21:26 Isabella In reply to this message Send me a screenshot 21:26 I check for you 21:27 James it just gave me a pop up saying there was a problem with your card. and went away 21:27 Isabella Click here and click deposit 21:28 Don't click 'Buy' 21:28 James just got a note from the bank to wait 2 mins and retry. ?? 21:28 Isabella Click deposit 21:33 In reply to this message I think we can continue 21:35 James i did it again too soon. gotta wait til 936. 21:35 Isabella Okay 21:35 James Sticker Not included, change data exporting settings to download. ??, 14.7 KB 21:35 Isabella Don't worry, I'll wait patiently for you 21:36 Animation Not included, change data exporting settings to download. 89.9 KB 21:40 James didn't work again. i think it might be the amount. 21:41 Isabella It's not about the amount. No worries, just click “Buy” and click 'Deposit, take a screenshot, and I'll guide you through the new steps 21:43 Isabella In reply to this message It's normal, since you're a new account, it might be a bit harder to make purchases. But as long as we stick with it and complete the process, it'll all be worth it when it comes time to withdraw! 21:44 James enter $1250? 21:44 Isabella ETH 21:44 James 21:44 Usdt? 21:45 etherem 21:45 Isabella 21:45 James usdc? 21:45 Isabella Yes 21:45 James 1250? 21:46 Isabella Yes 21:51 James 21:51 Isabella 21:51 James gotta wait for it? did the verification w/ video n DL 21:51 Isabella mUSD 21:51 Ohhh 21:52 James which one? musd linea or usdc ethereum? 21:52 Isabella mUSD 21:52 And fill in 1250 21:52 In reply to this message I think no need 21:53 James what am i missing? continue button is grayed out 21:54 nm it finally went ?? 21:56 21:56 to whom 21:56 Isabella In reply to this message confirm 21:56 James failed 21:57 21:57 Isabella Perhaps you could try another debit card 21:58 James that's the only one i got 21:58 only bank at one bank 21:58 could i deposit money into venmo and try that again? 21:58 Isabella Nono 21:58 Can't 21:58 Or do you have Paypal 22:00 James i do but i dont' know if its linked to our new bank 22:01 checking 22:01 Isabella In reply to this message Mean? 22:03 James ok. yes, it's linked to current bank 22:03 had to check. it's not used much at all. 22:04 Isabella First, we'll try adding money to PayPal, then we'll complete the process using another wallet, since Metamask doesn't allow you to make purchases 22:04 James ok 22:05 never done that b4. you'll have to walk me thru it 22:05 If we run out of time, can we finish tomorrow? 22:06 Isabella If the money is successfully added, then we’ll move on to the next step. I just don’t want you to get confused, I want to make sure every step is done correctly without any mistakes 22:06 It's okay, there's still time 22:06 James ok. how do i add money 22:06 Isabella 1250 22:07 James dont know how to do that in pay pal 22:08 Isabella It’s okay, let’s just continue tomorrow. You’ve been driving all day, you must be tired. Get some rest and we’ll pick it up again in the morning 22:08 Remember not to do it yourself. Wait for me tomorrow so we can finish it together 22:09 James afternoon when i get back from the golf tournament 22:09 Isabella Sure! 22:09 James In reply to this message NOT TO WORRY!! ?? 22:09 Isabella Let me know when you're ready ?? 22:09 Good night James! 11 October 2025 14:55 Isabella Hey James! How’s it going with the tournament today? Hope everything’s going well! 12 October 2025 15:05 James Hi Bella. Everything was great yesterday. Ended up staying a lot long than planned and had some other stuff to do, so didn't have time to hop on. Checking to see if you are working today. 15:10 Isabella In reply to this message ???? 15:10 In reply to this message Hi James! I’m working today, some members can only do their reviews over the weekend. If you’re ready, we can continue with the steps from the other day. I’d also suggest downloading a new wallet, since it looks like Metamask might work for the purchase now 15:11 James what wallet would that be 15:12 Isabella Today we’re tackling the next steps, get ready to level up and learn some new stuff! ?? 15:13 Or you want try again? 15:13 Metamask 15:13 James we can try 15:14 Isabella Okay, open and send me a screenshot 15:15 James 15:15 Isabella Click here buy > buy 15:17 We try 300 first 15:17 debit card > moonpay 15:18 James can we put a pin here for a sec. I want to go back to the commission. I looked at it again, and it looks like, based on the math you sent & your comments, that when you get 2 luxury properties, then we get an additional 19% of our balance after that has been transaction has been completed. Am I understanding that correctly? 15:19 Isabella No problem, I'll explain it to you one more time 15:21 When you receive luxury stays, the total amount is calculated as: the price of the luxury stays + the negative balance in your account + the amount of your last withdrawal × 19%. In short, whenever you receive luxury stays, you earn 19% 15:22 Withdrawable Amount: $4,349.33x 19% = 826.37 $4,349.33 + 826.37= 5,175.7 4349 is the calculated total amount, and after x19%, that becomes the amount you withdraw 15:23 In reply to this message Correct 15:24 In reply to this message I just want to make sure you have a clearer understanding of how the calculation works ???? 15:26 James OK. Based on your calculations, here is what I'm understanding: Cost of luxury stay + 19%="A" A+recharge=B B+19%=C B+C=total commission 15:29 Isabella Cost of luxury stay = A 15:29 A+ recharge = B 15:29 James Cost of luxury = total value, correct? 15:30 Isabella In reply to this message 1500 + 285 = total amount 15:30 15:31 A+B Total Amount: $1,785 + 1499.78 + 1,064.55= $4,349.33 15:32 In reply to this message B + 19% = C 15:32 James Exactly. A+recharge+bank(aka balance) 15:32 Isabella In reply to this message B+C=total commission 15:35 A+ Negative account balance + The amount of the last withdrawal (1064.55) The recharge amount only covers the negative balance in the account, so each time I calculate, I add the account's negative balance to A 15:36 James Exactly what I am saying (I'm just using my own terms and adding up a little differently; same # at the end) ?? 15:36 Isabella This is the first withdraw amount ?? 15:36 In fact, everyone's calculation method will be different, but the final amount will be the same 15:38 So you understand, right? 15:40 James yes. just clarify; we have to withdraw ("direct deposit" as it were) it in 2 parts? "A" and then remainder of total commission 15:41 ...or is it "B" then remainder... ????? 15:42 Isabella In reply to this message No, once we complete this Luxury Stays project, you’ll be able to withdraw the entire amount in one go 15:43 James ah. OK. That's easier on my brain!!! ?? 15:46 back to metamask. buy>buy>$300. what's next 15:46 (I think I get the commission structure.) ?? 15:47 Isabella So basically, the amount you can withdraw is 5,000. The calculations for the other stages are just to make sure you understand how it all works, otherwise, it might seem confusing why you can withdraw 5k. When I guide members, I always take the time to explain everything and go through the amount carefully. I just want to make sure there’s no misunderstanding! It’s my responsibility as your mentor to keep everything clear and accurate ???? ?? 15:47 In reply to this message And use debit card > moonpay 15:50 James OK. I think it worked.... 15:50 ?? 15:50 Isabella Okay, same the way just now buy again 15:50 James same amount? 15:50 Isabella Yes 15:53 Isabella ?? 15:53 Again 15:54 James again what? 15:54 Isabella Try use Venmo 15:54 James failed 15:55 Isabella Okay, you can contact live support and send 'I want ETH recharge detail' 15:55 15:56 James deposit or other? 15:56 Isabella deposit 15:59 James 0x82F8a4F225bE232b02275079305f297BF730D281 15:59 Isabella 15:59 Click here 16:00 Isabella ?? 16:01 0x82F8a4F225bE232b02275079305f297BF730D281 16:01 0.06916 16:02 James 16:02 Isabella 16:03 0.06916 16:03 In reply to this message Fill in this number 16:03 James 16:03 Isabella In reply to this message confirm 16:04 James ?? 16:04 Isabella In reply to this message Send this receipt to live support ?? 16:05 James waiting on confirmation ?? 16:08 Isabella If you still can’t make the purchase later, I think it might just be the bank not allowing it. From my experience, the way I handled it before was to call the bank and let them know it was me making the transaction. Of course, they’ll warn you that it might look like fraudulent, especially since it’s your first time buying. But all you need to do is tell them that you’re personally making the crypto purchase and let them know you have a few years of investment experience. That’s just my personal experience, so if the purchase doesn’t go through later, just give them a call ? 16:08 James ?? 16:09 Isabella If you don't call them, we'll use other wallets to try 16:10 James not sure if i can call on a Sunday and get a live person. 16:11 Isabella Now click buy > buy 500 > debit card 16:11 In reply to this message We can try later 16:12 Then choose BANXA 16:16 James Banxa failed 16:16 Isabella Would you like to try another wallet or call the bank? 16:17 James lets see if i can do a chat 16:20 Isabella Sure, remember I mention you about my previous experience? We need to tell them we're self-operating crypto investments and have several years of experience, so they will let us through by purchasing. Of course, I tried contacting them three times before they finally let me make the purchase lol 16:22 James Chat is a limited AI bot. Can't get me answers/solutions to anything I ask for 16:23 Isabella I suggest you call the bank's customer service directly 16:26 James I don't think it's manned today, but I don't think I'll get a live body. 16:27 Isabella Alright, let's try other wallets first 16:27 James im trying quickly 16:29 Isabella No worries , when I guide members, I never expect them to rush through anything 16:29 James No one live. 16:29 sure we can try another one. ?? 16:30 Isabella https://play.google.com/store/apps/details?id=co.mona.android&hl=en&pli=1 16:30 After downloading and creating an account, please send me a screenshot 16:40 James 16:40 Isabella ?? 16:41 This wallet setup involves a few more steps, so I'll guide you through them one by one. You'll need to send me screenshots 16:41 In reply to this message Click here and send me a screenshot 16:41 James 16:42 Isabella Click here 16:42 James that is the home screen 16:42 sorry 16:42 menu up 16:42 16:42 Isabella Yes yes click the menu 16:43 Scroll down and choose settings ?? 16:44 And send me a screenshot 16:45 James 16:45 Isabella 16:46 James 16:46 Isabella 16:47 James 16:47 Isabella copy this send here ?? 16:48 James proceed? 16:48 Isabella Nono 16:48 Copy and send me 16:48 James NKKNLKJU3Y2LR6UUCVBBOFHPQUTIGMTH 16:48 Isabella In reply to this message Now click 16:49 James paste into code box? 16:49 Isabella Wait 16:49 Send me a screenshot 16:49 I need to guide you now 16:49 James 16:51 Isabella Alright, I'll send you the code shortly. Then you'll need to paste it here, and you can just click “Continue. 16:51 The code takes just 30 seconds, so once you're ready, and go to your wallet and wait for me to send it to you 16:51 In reply to this message Are you ready? 16:51 James yes 16:51 Isabella 048788 16:52 James ?? 16:52 Isabella Back to home page ?? 16:54 And send me a screenshot 16:55 James 16:56 Isabella 16:57 James 16:57 Isabella 16:58 James 16:59 Isabella 17:00 James 17:00 Isabella ETH 17:01 James 17:01 Isabella 17:01 James 17:02 $500? 17:03 Isabella Click here and link your debit card ?? 17:07 James 17:07 Is this normal? 17:08 Isabella Close app and open again 17:08 You've linked your debit card. Don't do it yourself, you need to send me a screenshot 17:08 In reply to this message Close app and open again 17:12 James tried again, and I'm back at the white screen. ?? 17:12 Isabella No worries, just uninstall the app and then download it again 17:12 ?? 17:13 https://play.google.com/store/apps/details?id=co.mona.android&hl=en&pli=1 17:13 uninstall app first ?? 17:17 James it's sending me new code but not accepting them 17:18 it's now locked 17:18 for 30 mins 17:19 Isabella Did you forget your password and have Crypto send you a code? 17:20 James old code did not work. double-checked and I entered it correctly. sent a new code, didn't work. sent another new code, that one didn't work either 17:20 Isabella Is this step after logging in, or the step where I just sent you the code? 17:21 James um.....logging in. it took me directly to the passcode when i reinstalled 17:23 Isabella If you're not receiving the code because you forgot your password, we can continue using this wallet shortly 17:24 James I AM receiving a new code, app just won't accept the new code 17:24 either that, or it doesn't like my birthday 17:31 Isabella Are you feeling tired now? If not, let's try another wallet. I also hope we can finish today and help you withdraw 5k 17:31 James me too!! yeah, we can try another. its very frustrating 17:32 Isabella I know you've been patiently following my steps, and I'm really happy about that 17:32 Don't feel discouraged! Our current efforts are worthwhile! 17:36 James im android 17:37 Isabella Sorry 17:37 My bad 17:37 James i got it 17:38 Isabella https://play.google.com/store/apps/details?id=io.cex.app.prod&hl=en-US ?? 17:50 All good? 17:52 James 17:53 Isabella 17:53 James 17:54 Isabella 18:02 James 18:02 Isabella Okay, back to home page 18:02 And send me a screenshot 18:03 James 18:04 Isabella Click here 18:05 James 18:05 Isabella 18:07 Try buy 100 and send me a screenshot 18:07 James should i set up google pay first before i try to link? 18:08 Isabella Link your debit card 18:08 choose ETH 18:08 James can I try $300? 18:09 Isabella 100 first 18:09 Since this is a new account for the wallet, you won't be able to make purchases right away 18:13 James failed 18:13 Isabella Which bank do you use? 18:13 James truist 18:14 Isabella Actually, you can make the purchase, but the bank has restricted you 18:14 James 18:15 yeah. I think this is going to have to wait until tomorrow when I can call and get it straightened out. Prob. stop by the branch in the a.m. 18:16 Isabella Actually, there's no need to go to the bank, because you're not withdrawing money, you just need to call them will do 18:16 I'm really happy today because we've completed part of the process. It's just a bank issue, otherwise, we would have already withdrawn the funds lol 18:17 James It's litterally a block away, and I have to go out tomorrow anyway. I'll try to have it all done by 11 tomorrow morning. 18:17 I have to go to the post office tomorrow too, and it's across the street from the bank. ?? 18:19 Isabella Alright, but remember, you need to tell them you're purchasing crypto for your own use. Once you get home, I'll walk you through the steps ?? 18:21 James sounds good 18:21 have a great night ?? 18:22 Isabella Okay, wish you have a great night too 13 October 2025 13:56 Isabella Good afternoon James! 14 October 2025 19:32 James Sorry. Had to go out of town Mon/Tues. Monday was a holiday so banks weren't open anyway. Talked to the bank while I was on the road, so hopefully it will be ok next time. I'll hop on after work tomorrow (I want to be able to call them if there is an issue). Have a good night. ?? 15 October 2025 11:23 Isabella Good morning, James! I didn’t message you the past couple of days since I know you’ve been busy. Once you’ve had the call, just let me know after work, we’ll move forward with the purchase. Hope your workday goes smoothly! 19:32 James Good evening!19:36 Isabella Good evening James 19:37 How was your day today? 19:37 James Went OK. HOPEFULLY everything will work as it should tonight. ???? ? 19:38 Isabella No problem, we can try purchasing it right now! ???????? 19:38 Open your Metamask and send me a screenshot 19:39 Click buy > buy 19:39 19:40 James 19:40 Isabella 950 19:40 Choose moonpay 19:41 James 19:41 Isabella Try 500 19:43 James ?? 19:43 Isabella In reply to this message Pay 19:44 Need fill in your CVV 19:44 James yup did that ?? 19:44 Isabella Click pay 19:45 In reply to this message Scroll down and can click pay 19:46 James successful ?? 19:47 Isabella Try the rest amount 19:47 Send me a screenshot 19:47 In reply to this message I check for you 19:47 James 19:47 Isabella Okay buy again 450 19:47 Click buy > buy 19:48 James 19:48 Back here again 19:48 Isabella How did you skip this step and complete the purchase? 19:48 Ohhh... 19:48 James I didn't 19:49 Isabella Click cancel and try 300 19:49 James same 19:50 Isabella Okay, contact live support and send 'I want ETH address' 19:50 19:50 James deposit, correct? ?? 19:50 Isabella Yes 19:51 James 0xCBA06c8474adC7d93e6522f1E6c351c8a46B2e32 ?? 19:52 Isabella 19:52 James ?? 19:52 Isabella In reply to this message 0xCBA06c8474adC7d93e6522f1E6c351c8a46B2e32 19:52 James send all of it? 19:52 Isabella Then fill in 0.11979 19:52 James can't i just click Max? 19:53 Isabella You can try 19:53 James 19:54 Isabella 0xCBA06c8474adC7d93e6522f1E6c351c8a46B2e32 19:54 Copy and put 19:54 In reply to this message Clear first 19:54 James into TO field, right? 19:54 Isabella Yes 19:55 James got it 19:55 Isabella Have you completed all the steps? 19:56 James 19:56 Yes 19:56 Isabella In reply to this message confirm 19:57 James 19:57 Isabella Click here and send the receipt to live support 19:58 James ?? 19:58 send that to live support? 19:58 Isabella Later we'll try other methods Fill in 450 and click here choose 'Transak' 19:58 In reply to this message Yes 19:58 You can send ti now 20:01 James live support didn't like that receipt 20:02 20:02 Isabella Sorry, I just noticed your receipt is incorrect. You need to click here 20:02 Click here 20:03 James thats what I clicked on 20:03 Isabella In reply to this message This one is incorrect 20:03 James do i need to click on "View on Etherscan"? 20:04 Isabella 20:04 In reply to this message You need to click here 20:05 James right. still gives me the same receipt 20:05 Isabella 20:05 Click here 20:05 And send me a screenshot 20:05 James 20:06 Isabella Click here 20:06 James same result. 20:07 20:07 Isabella In reply to this message Yes, this receipt send to live support 20:08 James they liked that one. 20:08 Isabella Haha yes is this one 20:08 Now we back to Transak 20:08 James Sticker Not included, change data exporting settings to download. ??, 5.5 KB ?? 20:09 Isabella Fill in all your debit card info ?? 20:10 If that still doesn't work, then call your bank and inform them you need to buy cryptocurrency and need them to enable your payment method 20:11 James Sticker Not included, change data exporting settings to download. ??, 32.4 KB 20:11 apparently my conversation with them was not enough. 20:12 Isabella Wait, it seems like there's a problem, so we'll answer it. You need to send me a screenshot 20:12 In reply to this message Emmmm I think so.. 20:12 James screenshot of...? 20:13 Isabella It might not be your problem, they just haven't open your payment method 20:13 James they gave me an immediate rejection ?? 20:13 Isabella You don't need to send me a screenshot of your debit card info. What I mean is that after verification is complete, there will be questions you need to answer. You'll need to send me a screenshot of those questions so I can help you respond. 20:15 James ill have to do it again. it took me back to transactions 20:15 Isabella So you want try it again? 20:15 James yeah 20:15 Isabella Sure, try it now! 20:16 James bathroom break real quick 20:16 ???? 20:17 Isabella Animation Not included, change data exporting settings to download. 76.9 KB 20:17 James im bakc 20:17 back 20:18 Isabella Animation Not included, change data exporting settings to download. 149.1 KB 20:18 So you're using Transak, right? ?? 20:20 James 20:20 Isabella In reply to this message Add 20:20 James 20:21 Isabella confirm 20:21 James 20:21 Isabella ????? 20:22 You need to call them and tell them you want to buy crypto now. 20:23 Remember to tell them you operate it yourself, and then they'll still tell you it's fraudulent. This is normal because we need to ensure it's us operating it ?? 20:25 Animation Not included, change data exporting settings to download. 25.7 KB 20:30 James Sticker Not included, change data exporting settings to download. ??, 15.2 KB 20:31 Isabella James, what's wrong? ?? 20:31 James Must have just missed them. Can't talk to anyone. Didn't get any emails or texts for fraud, but can't talk to anyone to get it resolved. 20:32 Gonna have to wait until tomorrow. I'll be able to hop on earlier tomorrow. Plus we might be able to use Moonpay again for the last bit. 20:32 Isabella Or you can try add money to cashapp?