Description

I was calling Amazon customer service about a delivery then I was transferred three times not realizing I'm actually talking to a scammer. They told me that people had opened three bank accounts in my name and that one person ordered something from Amazon and they wanted it to be mailed to Albany New York for $1,499. They asked me for my social last four digits wow and my checking accounts. They gave me a fraudulent case number and told me not to worry everything would be erased and blocked. Afterwards I said shouldn't Amazon have some of that information and I realize they weren't who they said they were. How they got on the line I don't know. The second number was 202-350-1264 when I called it back in less than 15 minutes the voicemail said that the number was no longer in operation. I called Amazon again and they said they saw no fraudulent activity on my account. Normally Chase is very good with notify me about unusual activity and I had none. I was skeptical whether I should change an account?