Description

Very similar experience as other poster. I was gifted a harness, it was terrible. Wanted to return it. What a pain. Came to find out they charged and sent 2 of the same harness. 67.00 total. To return, you have to contact the company first for approval where they try everything to get you to keep it. Then you have to mail it back in perfect condition in the same packaging, with tracking information. You have to then email them a picture is the package and tracking or you won't get a refund. Also, YOU pay the return shipping to China, 25.00. I mailed it in aug and it has been sitting in Chinese customs since sept 12th. They will not refund anything until the package reaches their building and they decide if they will refund. Absolutely such a pain, you can easily buy a much better and much cheaper item from any local pet store. Avoid.