Description

A visa-processing agency calling itself “Enhance Visa” advertises online as a legitimate company assisting Filipinos with U.S. visa applications, including tourist and immigrant categories. The agency claims to act as a middleman or point of contact for the U.S. Embassy in Manila and promises full assistance with filing, updates, interview preparation, and post-interview support. After paying the requested processing and facilitation fees, applicants are led to believe their visa cases are being handled and regularly updated through embassy channels. However, once payment is made, communication becomes inconsistent or stops entirely. Promised services such as document submission support, mock interviews, and status updates are never delivered. In many cases, the U.S. Embassy never authorized or communicated with this agency. Some applicants later discover their applications were placed on hold or nearly cancelled because the agency failed to forward payment confirmations or embassy messages. Victims only learn of these issues after contacting the embassy directly. The agency uses professional-looking emails, messages, and social media promotions to appear legitimate and trustworthy, often assuring applicants that delays are part of embassy processing. In reality, they withhold information, ignore embassy notices, and neglect required actions, causing financial loss and emotional distress to victims. This scam preys on Filipino families seeking lawful U.S. immigration by misrepresenting itself as an authorized facilitator and charging significant fees for incomplete or nonexistent services.