Description

Here's a detailed scam description you can use: THE FABULOUS APP / CLARIFY - UNAUTHORIZED SUBSCRIPTION CHARGES SCAM How the scam works: Deceptive signup process: The Fabulous app (mental health/habit-building app) redirects users to a webpage for signup, bypassing Apple/Google subscription systems. This makes it impossible to track or cancel subscriptions through normal app store channels. Multiple hidden subscriptions: Users sign up for ONE free trial but are unknowingly enrolled in MULTIPLE subscriptions (e.g., "Bundle Premium," "Clarify Premium") with different billing cycles and amounts ($29.99, $39.99, $69.99). Charges despite cancellation: Users cancel subscriptions before the trial ends through the app or Apple/Google settings, yet still get charged. When checking app store subscription records, NO active Fabulous subscriptions appear - because they were created outside the system. Missing invoices: After charges process, no invoices are sent to customers, violating EU consumer protection laws requiring transaction documentation. AI-only customer service: All support emails receive identical bot responses refusing refunds and citing "terms and conditions." Real human support is nearly impossible to reach. Ongoing unauthorized charges: Even after cancellation and account deletion, the company continues attempting to charge cards daily or monthly. Many users report their banks flagging these as fraud. Evidence: This scam pattern has been documented on Reddit for 3+ years with hundreds of victims reporting identical experiences. The company operates through dual entities (FABULOUS SAS in France, Fabulous in Latvia), possibly to avoid regulatory oversight. Financial impact: Individual charges range from $29.99-$69.99, with some users reporting multiple simultaneous charges totaling over $100. Refunds are only issued after threats of legal action, chargebacks, or regulatory complaints.