Description

My wife attempted to get a seat assignment on a flight with Hawaiian airlines. She had trouble and looked up a number to call- but it was a phony site. The call was answered by 'Garrett Peterson' (South Asian accent) who asked her for her reservation code. Now he had her name, destination, etc. He told her that there was a problems with her reservation- that it had become 'synchronized' with that of another passenger, and that she had been put on standby for the flight. He then told her that the only way to get her on the flight was to upgrade to Business class, and that the upgrade payment would then be refunded, along with compensation ask the airline was at fault. My bank blocked the payment, but my wife assured me that the payment was legitimate, so I called the bank and allowed it. I looked over the emails and sites though, and realized that it was a scam. I reported the fraud to the Bank, and they investigated and reversed the charge. We did not lose anything, but I had waited only a few more minutes, we might be out nearly $3500, or more. I canceled the credit card and have informed the airline of the issues. The sites used by the scammer include air-reservations.com, richflights.com, and maybe one called NuGo.