Description

I purchase two customized sweatshirts from For Your Custom. When I received them, I noticed both sweatshirts were not sweatshirts but more of a long sleeve t-shirt. Also, I ordered both sweatshirts in the same size. One fit fine; however, the second one was clearly smaller when taken out of the package and when compared to the first one it was about four inches smaller. The stitch work on the shirt was of poor quality and gathered in places where the material was not pulled tight enough when completing the stitch. When I contacted them about the shirts, they wanted me to take pictures to prove the poor quality of the merchandise sent to me. I also stated several times that I would return the item to them. Finally they agreed to give me a full refund, but only if they received the shirt, which I would have to pay for shipping to China because they could not provide a return label. Their merchandise is not as pictured or described on their ads and I was unsatisfied with the way they handled the situation due to me having to pay to return an item that they were clearly at fault for sending out to me without inspection.