Description

I tried the Guardio Free Trial. They do not provide a phone number or address. This seems to be an indication of their business practices. You are unable to try the free trial without putting in your banking information. Guardio took two different amounts out of my account the day the free trial ended. They claim to send you an email reminding you of the last day of the free trial and they did not. I sent 5 emails trying to cancel the free trial with no responses then I sent 22 emails requesting a refund. They DID refund the $183 dollars but NOT the $331. I have filed a report with FTC (#192968313) and the fraud department with FNB. Before the trial was even over I emailed the customer service regarding their confusing website, no responses to requests for help navigating their site. They should have never taken out 2 different amounts in the first place. Thank you for letting me tell someone. I am a mother and guardian of my 40 year old son and 300 dollars is a big chunk of money to us.